Event technology company, Encore have launched a video conferencing service designed to “take the stress out of conference calls.”
The new service, called ‘Encore Connect’ is based on market feedback where clients said they struggled to use video conferencing technology.
‘Encore Connect’ provides dedicated support technician who covers testing of audio and visuals prior to the call, room setup, and education for presenters. Also, event organisers receive a recording of the presentation or meeting to share with attendees or stakeholders as required.
Andrew MacColl, Director of Innovation at Encore, says the advantage with Encore Connect is there’s a team member with the clients every step of the way.
“Meetings can be pressured environments and people just want to get on with their agenda. Event planners and MCs have enough to think about without having to work out the technical aspects, particularly if they don’t use it frequently or the remote speaker is having difficulties from their location.”
“That’s why with our new service, clients can simply get on with their event while we deliver the best video conference experience every time.”
“Although video conferencing may not be new, we are doing it differently, our high level service is designed to ensure total satisfaction and seamless connections with every event delivered,” said MacColl.