NZICC Appoints Director of Customer Experience

Tracey Ha starts at NZICC on the 19th of October 2023.

The New Zealand International Convention Centre (NZICC) has appointed, Tracey Ha, as Director of Customer Experience. Tracey will oversee all aspects of the NZICC’s brand, marketing, communications, and corporate social responsibility initiatives.

Tracey joins NZICC from Tātaki Auckland Unlimited where she was Group Marketing Manager overseeing destination marketing for the visitor economy, business events, major events, and their cultural organisations (Auckland Zoo, Maritime Museum, & Auckland Art Gallery).

General Manager of NZICC Prue Daly said: “We are delighted to welcome Tracey to our team. Her impressive experience and passion for delivering exceptional experiences align perfectly with our mission. We are confident that her leadership will further elevate the reputation of the NZICC as New Zealand’s meeting place for the world.

Commenting on her appointment, Tracey Ha said: “I am thrilled to join the NZICC team and look forward to learning from our clients to ensure their journey with NZICC is seamless. I am excited to collaborate with the leadership team to drive meaningful change through sustainability, the creation of authentic cultural experiences, and giving back to the community.”

Tracey starts at NZICC on the 19th of October 2023.


Event Organisers is a trusted source of meetings, events and tourism industry news, analysis and event coverage.