When a business flight’s cancelled, a venue falls through or an executive needs to be in two
places at once, who gets the call?
For many EAs, PAs and in-house travel and event planners, it’s all part of the job. At FACTS 2026, on 25 and 26 November at ICC Sydney, there’s a new summit dedicated to the people who keep business travel and events moving.
Co-presented by FACTS and Executive PA Media, the Travel Bookers & Event Planners
Summit is a two-hour Lunch & Learn built around the challenges you face every day.
Clockwise Consulting’s Jakki Govan covers corporate travel policy, booking channels and
traveller safety, while Corporate Traveller’s Tom Walley explains how to weigh up flexibility,
location and total trip cost when booking for executives and VIPs.
On the events side, Grain Trade Australia’s Janene Wardrop shares a planning framework thatworks for everything from an executive meeting to an incentive trip. AV1’s Kealan Coleman covers what to do when plans go awry, from severe weather and cancellations to venue and supplier problems.
FACTS will also see the release of Executive PA Media’s inaugural Business Travel
Survey findings. The study asked our readers who their executives call when something goes wrong mid-trip, why travel bookers sometimes go outside their company’s travel program, and where AI is finding a place in travel and event planning. It also asked what would make their jobs easier, from smoother approvals and payments to better support with last-minute changes.
Make a day of FACTS by exploring the Expo, where you can meet over 200 hotels, venues
and travel and event suppliers.
Lunch is included, and free tickets are available for EAs, PAs and office managers.
Explore the summit and register or view the full FACTS agenda.